Frequently Asked Questions

💳 Payments

What payment methods do you accept?

We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and other options available at checkout. All transactions are 100% secure and encrypted.

📦 Shipping

How long does it take for my order to arrive?

Orders are processed within 1–3 business days. Delivery time depends on your location, usually between 5–7 business days. You will receive an email with your tracking number once your order has been shipped.

Do you ship worldwide?

We currently ship to the United States and Puerto Rico. You can check shipping availability to your country during the checkout process.

How do I track my order?

Once your order is shipped, you will receive an email with the tracking number. You can also track your shipment directly from our store.

👗 Sizes and Products

How do I know what size to choose?

Each product includes a size guide in its description. We recommend measuring your bust, waist, and hips and comparing them with our chart before purchasing. If you have any questions, please write to us and we will gladly assist you.

Are the colors exactly as in the photos?

We do our best to ensure that the photos accurately represent the actual colors. However, there may be slight variations depending on your device's screen.

🔄 Returns and Exchanges

Can I return or exchange an item?

We accept returns within the first 7 days of receiving the order, provided the item is in its original condition (unworn, unwashed, with tags). Please refer to our Refund Policy for more details.

What if I received a damaged or incorrect item?

We are very sorry if that happened. Please contact us immediately through our Contact page with photos of the item and your order number. We will resolve it quickly.

💬 Still have questions?

Do not hesitate to write to us. We are here to help you and we want your shopping experience to be perfect.

Contact us here →